Sears Heating and Air Conditioning

Air conditioning contractor
4.6(85 reviews)
7090 New Market Square Mall, Jacksonville, NC 28546
Sears Heating and Air Conditioning

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About Sears Heating and Air Conditioning

Sears Heating and Air Conditioning serves Jacksonville and surrounding North Carolina communities as a licensed air conditioning contractor with a 4.6-star rating drawn from 85 customer reviews. The business maintains extended service hours from 6 AM to 10 PM daily, including weekends, ensuring residential clients have access to HVAC support throughout the week. This national brand presence provides backing for local service calls, while the Jacksonville location handles routine maintenance, emergency repairs, and system replacements for homeowners across the region.

The contractor distinguishes itself through manufacturer-direct parts access and a structured service model common to established franchise operations. Technicians arrive with diagnostic equipment and typically carry common replacement components, allowing many repairs to be completed during the initial visit. The website promotes service through the Sears Home Services network, which coordinates scheduling and dispatches technicians to addresses throughout the Jacksonville metro area.

Customer reviews name several technicians who have handled specific repair scenarios. Frank appears in multiple reviews as the technician who diagnosed refrigerator issues, explained problems clearly to homeowners, and completed repairs within established timeframes. Another reviewer credits Richard with washing machine repair, noting thorough communication throughout the service process. Billy earned praise for same-day arrival, clear explanations, and professional conduct during an HVAC service call. These named technician encounters represent the type of hands-on service homeowners can expect when scheduling appointments.

What Customers Say

Six of eight reviewers award 5 stars, with technicians Frank, Richard, and Billy named positively for communication and professionalism. The single 1-star review cites pricing concerns rather than service quality, while the 4-star review acknowledges technical skill but criticizes the automated scheduling system.

Working Hours

SundayToday6 AM–10 PM
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM

Services

AC Repair & Maintenance

Diagnostic services, refrigerant recharge, and tune-ups for cooling systems not cooling properly.

Heating System Service

Furnace repair and heating equipment maintenance for residential systems.

Appliance Repair

Washing machine, dryer, and refrigerator repairs documented in customer reviews.

System Installation

New HVAC system installation and replacement for aging equipment.

Emergency Service

Extended daily hours including weekends for urgent repair needs.

Preventive Maintenance

Regular maintenance plans to extend equipment lifespan and improve efficiency.

Frequently Asked Questions








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