Simply Right Heating and Cooling LLC

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Claim This BusinessAbout Simply Right Heating and Cooling LLC
Simply Right Heating and Cooling LLC operates as a 24-hour HVAC contractor serving Jacksonville and the broader Onslow County region in North Carolina. With a near-perfect 4.9-star rating drawn from 372 customer reviews, the company has established itself as a trusted name for residential and light commercial heating and cooling needs. The business holds both North Carolina H3 and H2 licenses, authorizing them for all residential and commercial HVAC work, and their technicians maintain NATE certification. Their service footprint extends beyond Jacksonville to surround communities including Emerald Isle, Beulaville, Holly Ridge, Hubert, Richlands, Sneads Ferry, and Swansboro.
What distinguishes this contractor from others in the region is their commitment to accurate diagnosis and transparent recommendations. The company emphasizes they will not sell unnecessary equipment or services, instead focusing on solving the immediate problem cost-effectively. All service technicians are NATE certified, and the company partners with leading manufacturers to deliver solutions including air conditioning repair, heat pump systems, furnace installation, and indoor air quality improvements. They offer emergency services with same-day availability, an essential differentiator for coastal Southeast summers when AC failures become safety concerns.
Reviewers consistently highlight specific team members who delivered exceptional service. One customer described how technician Adrian arrived two days ahead of schedule, completed necessary repairs, performed preventative maintenance, and took time to explain the work and future prevention strategies. Another reviewer detailed how Kenny, Adrian, and Bill tackled a challenging HVAC replacement from 8 AM to 7 PM, ensuring the homeowner was operational by day's end. A third customer praised Adrian as one of the most knowledgeable and courteous technicians they had experienced, noting the team's patience and transparency throughout the process.
What Customers Say
Among 372 reviews, customers frequently mention same-day response times and specifically name technicians Adrian and Kenny. Positive reviews emphasize transparent diagnostics and refusal to oversell, while the lone 1-star review cites concerns about repair costs and follow-up recommendations.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Repair & Installation
Diagnose and repair AC failures, install new cooling systems, address refrigerant issues and compressor problems.
Heating System Service
Furnace repair, heat pump installation and servicing, heating element replacement, and annual heating maintenance.
Preventative Maintenance Programs
Scheduled tune-ups, filter changes, and system inspections to prevent unexpected failures and extend equipment life.
Duct Cleaning & Sealing
Professional ductwork cleaning and sealing services to improve airflow and indoor air quality throughout the home.
Thermostat Installation & Programming
Smart thermostat installation, programming, and setup for optimal temperature control and energy efficiency.
Indoor Air Quality Solutions
Whole-home air quality testing, humidifier installation, and ventilation improvements certified through the Building Performance Institute.
Emergency Same-Day Service
24-hour emergency availability for sudden HVAC failures, with technicians responding within hours not days.