Kannapolis Service Co Inc

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Kannapolis Service Co Inc
Kannapolis Service Co Inc has kept pipes flowing in Cabarrus County since 1959, making it one of the older plumbing operations in the Charlotte metro exurbs. The family-owned company operates from 1705 N. Main St. in downtown Kannapolis and serves surrounding communities including Concord, China Grove, and Landis, pulling from a crew of licensed plumbers who handle both residential repipes and commercial system installs. With an A+ rating from the Better Business Bureau and a 4.2-star average across 25 Google reviews, the outfit balances strong community standing against occasional complaints about responsiveness, the kind of split that requires reading individual reviews before committing.
What distinguishes this contractor is its dual credentialing: certified backflow tester status alongside standard plumbing licensing means the team can legally install and certify the devices that protect municipal water supplies from contamination, a requirement often triggered during restaurant openings, apartment renovations, or irrigation system installs that many homeowners overlook until a city inspector flags the issue. The shop advertises free estimates on qualified work, a nod toward transparency in an industry where repair costs can spiral once walls open up. Their website emphasizes backflow prevention specifically, suggesting specialization beyond routine leak calls, a factor worth confirming during the estimate conversation.
What Customers Say
3 of 6 posted reviews award 5 stars citing fair pricing and named technicians (Calin, Tim), while 2 reviews give 1 star citing failed inspections and responsiveness problems, all pointing to a contractor where quality depends heavily on which crew member arrives.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| WednesdayToday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Residential Repiping
Complete home re-plumbing replacing old galvanized or polybutylene lines with modern materials.
Drain Cleaning & Clearing
Shower drain, sink, and main-line stoppages addressed using appropriate tools.
Backflow Prevention Installation
Device selection, installation, and certification testing to meet city code requirements.
Commercial Plumbing
System design and maintenance for businesses, restaurants, and multi-unit properties.
Water Heater Services
Gas and electric heater installs, reinstalls after improper DIY attempts, and related repairs.
Emergency Leak Repair
Available during weekday business hours for urgent water breaks and flooding situations.