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Claim This BusinessSutton Brothers Heating, Cooling, Plumbing, and Electrical operates from a Kernersville office managed daily by co-owners Jim and Jack Sutton, making them a genuinely local family business with deep roots in the Piedmont Triad community. The company holds separate licenses for HVAC, plumbing, and electrical work, and maintains a 4.8-star rating across 1,616 Google reviews. They serve Kernersville, Greensboro, and surrounding Winston-Salem and High Point neighborhoods, offering 24/7 emergency availability every day of the week.
What distinguishes Sutton Brothers is their multi-trade capability under one roof, backed by a written workmanship guarantee. They've partnered with Carrier, York, Generac, and Navien for equipment installations, and their technicians receive continuous training on evolving technologies. The Sutton Savings Club membership provides bi-annual preventative maintenance visits with priority scheduling and discounted repair rates, a practical option for homeowners wanting to extend equipment lifespan and avoid unexpected breakdowns.
Reviewers repeatedly name technicians who handled specific situations: Jake and Bradley replaced corroded P-traps and repaired a shower leak that required opening a wall in an older home, finishing a complex job that took three hours. Daniel C. performed simultaneous heating and cooling maintenance, while Hunter was praised for thoroughly explaining every step of his diagnostic process and answering all questions with patience.
Every reviewer who mentioned a specific technician gave 5 stars. Bradley appears in two reviews for plumbing expertise, with one customer noting a challenging shower valve repair behind sheetrock. Kelly Sutton specifically praised the team's polite, respectful approach inside her home.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Furnace, heat pump, and AC installation and repair for residential and commercial customers across the Piedmont Triad.
Comprehensive residential and commercial plumbing including repairs, installations, and drain services.
Licensed electrical work spanning panel upgrades, wiring, and whole-home electrical projects.
Scheduled preventive maintenance plans to keep heating and cooling systems running efficiently year-round.
Urgent HVAC, plumbing, and electrical response for Greensboro-Triad homeowners facing critical failures.