Air Essentials, Inc.
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About Air Essentials, Inc.
Air Essentials, Inc. operates as a heating contractor serving Knightdale, North Carolina and surrounding Wake County communities. The business maintains a 5.0-star rating across 138 customer reviews, indicating strong satisfaction among residential clients. Founded to address urgent HVAC needs in the Triangle region, this locally operated company provides heating and cooling services focused on system installations and repairs for homeowners.
The contractor recently completed a Trane HVAC system installation for a Knightdale residential client. However, the owner has acknowledged not holding Trane certification, which raises questions about factory and support for new equipment installations. Service calls have addressed wiring corrections, drain pan issues, and ductwork sealing problems following initial installations.
Customer reviews document several service scenarios worth noting. During a summer heat wave, technicians arrived around 11 a.m. and continued working into early morning hours to complete an emergency replacement. Post-installation service visits have included troubleshooting electrical issues, addressing drainage problems, and correcting duct connection sealing. Customers report varying experiences with response times and follow-through on warranty-related concerns.
What Customers Say
138 reviewers award a perfect 5.0-star rating, though one detailed review documents repeated system failures and multiple service calls following a new Trane Installation. Positive feedback appears in short-form reviews while detailed accounts surface ongoing problems.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 9 AM–3 PM |
Services
HVAC System Installation
Complete heating and cooling system installation including new ductwork and thermostat setup.
AC Repair & Maintenance
Diagnostics, refrigerant handling, and repair services for cooling system malfunctions.
Heating System Repair
Furnace and heat pump repair services addressing ignition, electrical, and airflow issues.
Emergency Service Calls
Urgent HVAC responses for system failures during extreme weather conditions.
Drainage & Condensate Repair
Correction of drain pan issues and condensate line blockages causing leaks.
Electrical Troubleshooting
Diagnosis and correction of wiring problems affecting HVAC system operation.
Ductwork Sealing & Repair
Identification and sealing of air leaks in duct connections and joint assemblies.