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Claim This BusinessMoore Mechanical operates as a fully licensed HVAC contractor serving Louisburg and the surrounding Franklin County communities. The company holds an A+ rating with the Better Business Bureau and has accumulated 108 five-star client reviews, establishing a track record that speaks for itself in a market where consistency remains rare. Owner Cullen leads a small team including technicians Ivan and Sammy, handling both residential installations and emergency repairs throughout the region. The business maintains standard weekday hours from 8 a.m. to 5 p.m., prioritizing same-day response for urgent calls regardless of weather conditions.
What distinguishes Moore Mechanical from regional competitors is their commitment to transparent project scoping rather than aggressive upselling. Cullen meets with homeowners multiple times before any installation, walking through options and explaining why specific systems match the property's requirements. Multiple reviewers specifically note fair pricing as a defining characteristic, the kind of straightforward estimate that lets customers make informed decisions without pressure tactics. The team handles new system installations, heating repairs, and maintenance tune-ups, approaching each call with the same methodical explanation of problems and solutions.
Customer scenarios from verified reviews reveal the depth of service this team provides. When Beth Champion called at 8 a.m. requesting heating repair during one of the coldest days of the year, Cullen arrived by 9:15 a.m. and restored function quickly. Ron's family experienced a complete system replacement during intense summer heat, and the crew maintained schedules without complaint despite demanding conditions. Kira Cepeda's review describes repeated emergency visits to a rental property where landlords were unresponsive, noting Cullen's willingness to help tenants directly. These accounts demonstrate not just technical competence but genuine investment in solving problems.
All 108 reviews award five stars, with eight specifically mentioning same-day or emergency response times. Eight reviewers name Cullen directly, describing him as knowledgeable, fair, and communicative. Pricing appears as a positive theme across twelve reviews, contrasting with common industry complaints.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Complete system replacement including equipment selection, permitting, and professional setup.
Diagnosis and repair of furnace and heat pump systems, including same-day emergency calls.
Air conditioning troubleshooting and repair for all common residential configuations.
Seasonal maintenance to extend equipment lifespan and maintain efficiency.
Urgent response for heating or cooling failures, prioritizing same-day service.
Detailed evaluation of system problems with clear explanation before repairs begin.