Proctor Heating & Air Conditioning Inc

Proctor Heating and Air Conditioning Inc has earned a 5-star rating across 491 customer reviews, establishing itself as Marion's most recommended air conditioning contractor. Located at 138 W Marion Business Park in Marion, North Carolina, the company has served McDowell County residents since 1998. This family-owned business operates Monday through Friday from 8 AM to 4 PM, with Saturday availability until noon. The contractor specializes in both heating and cooling systems, providing residential services throughout the Marion area and surrounding McDowell County communities.

As a Trane dealer, Proctor Heating and Air Conditioning offers equipment from one of the industry's most recognized brands. The company motto "Quality Doesn't Cost, It Pays!" reflects their approach to service, emphasizing thorough inspections and honest recommendations. Website information confirms they handle total heat pump replacements including both indoor and outdoor units, addressing systems that have ceased functioning properly.

Customer reviews highlight specific positive experiences with Proctor's team. One reviewer described a complete heat pump replacement completed in a single day during cold weather, naming team members Travis, Mike, Quinton, Chase, and Ivan for their professional and diligent work. Another reviewer noted same-day technician response during extremely cold weather, with the technician diagnosing a dual-fuel system issue and providing both temporary and permanent solutions. Multiple reviewers specifically mentioned the technicians explained repair procedures in understandable terms and provided reasonable pricing.