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Claim Your Free PageBlack & White Heating and Air operates as a veteran-owned HVAC contractor serving the Fayetteville area with a perfect 5-star rating across 10 verified customer reviews. Owner Garrett established the business to providedependable heating and cooling solutions to residential customers throughout the region, specializing in system repairs, replacements, and preventative maintenance. The company has built a loyal client base over several years of operation, offering same-day response capabilities and transparent pricing on every service call.
What distinguishes Black & White Heating and Air from neighboring contractors is Garrett's commitment to customer care over competitive margins. Multiple reviewers specifically mention receiving honest, upfront pricing with no surprise line items on the final invoice. The company maintains rapid response times even during peak summer demand periods, with one customer noting arrival within two hours of their emergency call during an extreme heat wave. Their dedication to sourcing hard-to-find replacement parts for aging systems sets them apart when other contractors declare equipment beyond repair.
Customer stories from recent reviews illustrate the company's service approach. When one homeowner returned from a beach vacation to discover a complete AC failure during peak summer heat, Garrett provided options for repair or replacement the same morning and completed a full system install within days despite pandemic-era supply chain challenges. Another reviewer credits Garrett with tracking down a back-ordered part for their older unit that multiple other contractors could not locate, completing the repair in under 24 hours. These specific scenarios demonstrate why reviewers consistently recommend the business for future heating and air needs.
All 10 customer reviews award 5-star ratings, with 4 reviewers specifically highlighting same-day or two-hour response times during AC emergencies. Six customers mention owner Garrett by name, praising his professionalism, transparent pricing, and genuine care for customers. The most common themes across reviews include quick arrival times, honest estimates, and system repairs that outlast homeowner expectations.
Diagnoses and repairs cooling system issues, performs tune-ups, and addresses same-day emergency calls for AC failures.
Provides repairs and maintenance for home heating systems including furnaces and heat pumps.
Installs new heating and cooling equipment, with reviewers noting complete system replacements completed within days.
Services include fixing ductwork under houses and ensuring proper airflow throughout residential properties.
Semi-annual service options help maintain system efficiency and improve overall home air quality.