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Claim This BusinessHerron Heating & Cooling, LLC has served Morganton and Western North Carolina residents for over 22 years as a locally owned and operated HVAC contractor. The company maintains a perfect 5.0-star rating across 458 reviews, reflecting consistent customer satisfaction in a region where summer temperatures regularly exceed 90 degrees and winter cold snaps demand reliable heat pump performance. Their service area spans Morganton and surrounding communities throughout Burke County and the broader Western NC region.
What distinguishes Herron from regional competitors is their designation as a Mitsubishi Electric dealer, offering advanced variable-speed heat pump systems that outperform traditional single-stage equipment. The company handles both residential and commercial HVAC projects, from emergency repairs to complete system installations including duct and vent work. Their technicians undergo manufacturer-specific training to install Mitsubishi Electric units, and the company stands behind their installation work with professional craftsmanship standards evident in reviewer feedback.
Customer stories from verified reviews reveal the day-to-day reality of working with Herron. Technician Fabien arrived at one customer's home within hours during a heat wave to diagnose a non-functioning heat pump, sourcing the needed part and completing the repair in under an hour. Another reviewer noted a technician identified a solution costing just 10% of a previous company's quote. Installers Kason and Adam were specifically praised for their neat work and technical precision on a new system installation, with reviewer Albert Suttle specifically thanking owner Colt Herron for the experience.
458 reviewers collectively award Herron Heating & Cooling a perfect 5.0-star rating, with technicians Fabien, Kason, Adam, Carl Meek, and Fabian Elleby named across multiple accounts. Common themes include same-day service availability, cost transparency, and repair solutions that outperform previous contractor recommendations.
| Sunday | 7 AM–10 PM |
| Monday | 7 AM–10 PM |
| Tuesday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| Thursday | 7 AM–10 PM |
| FridayToday | 7 AM–10 PM |
| Saturday | 7 AM–10 PM |
Fast diagnostic and repair services for cooling systems, with same-day response for equipment failures during peak summer heat.
Complete AC system installation using Mitsubishi Electric variable-speed technology for improved efficiency and comfort.
Heat pump and furnace repair services, including emergency response during winter cold snaps and part replacement.
Full heating system replacement with professional installation, with reviewers noting options presented and new systems installed within days.
Custom duct and vent installation for new systems or existing system upgrades, ensuring proper airflow throughout properties.
Heating and cooling services designed for business properties beyond residential homes.
Exclusive dealer for Mitsubishi variable-speed heat pumps and cooling systems, offering advanced technology not available at all contractors.