Scott Plumbing & Heating Co, INC

Scott Plumbing & Heating Co. has earned a 4.8-star average across 543 reviews, positioning them as a leading service provider in New Bern, North Carolina. Their operational hours span Monday through Friday from 7 AM to 4:30 PM, and they maintain an active online presence through scottph.com. The company offers both financing options and recurring maintenance plans, giving homeowners flexible payment choices and a proactive approach to equipment care.

What distinguishes Scott Plumbing & Heating Co. is their comprehensive coverage across heating equipment categories. They service and install furnaces, heat pumps, and mini-split systems, providing repair, maintenance, and installation for each type. This breadth means a single phone call handles nearly every residential heating need, from traditional forced-air systems to ductless zone solutions.

Customer reviews consistently highlight specific technicians who delivered exceptional service. Kat Wireman described Mr. Johnny and Carl as "absolutely fantastic" who explained every step while changing her faucet with speed and humor. Steven Darnell praised Jake for arriving same-day during a cold stretch, completing the fix quickly. Ted and Beth Warnock noted Jim's creative approach to connecting their cooktop, designing a solution that avoided cabinet modifications. Tere Rodriguez chose Scott's over a competitor because they actually called back, fulfilling same-day service despite initial uncertainty.