Fields & Fowler

Air conditioning contractor
3.0(4 reviews)
1013 Pea Ridge Rd, New Hill, NC 27562
Fields & Fowler

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About Fields & Fowler

Fields & Fowler traces its roots to 1946, when Fields Plumbing & Heating and Fowler Electric operated as separate entities in Moore County before merging under one banner. Today the family-owned contractor holds valid licensure across mechanical, electrical, and plumbing trades, serving residential and light commercial clients throughout New Hill and central North Carolina communities including Pinehurst, Carthage, Sanford, Southern Pines, and Fayetteville. Current aggregate rating from four verified customer reviews sits at three stars, a middle-ground score reflecting divided homeowner sentiment regarding pricing transparency and service consistency.

The contractor distinguishes itself through dual authorized dealer partnerships, institutional credentials that connect regional homeowners directly to major equipment manufacturers. As a Trane authorized dealer, Fields & Fowler installs and services residential and commercial heating and cooling systems using brand-specific training protocols. Simultaneously, their Cummins generator authorization enables whole-home and commercial standby generator installations backed by manufacturer warranty support. These allied trade certifications allow a single coordination point for homeowners pursuing multiple system investments, though the degree of in-house specialization versus subcontracted labor varies by project scope and technician availability.

Customer narratives from documented reviews reference both commendation and criticism without consistent technician naming. One reviewer described receiving prompt weekend response during what they characterized as an urgent service situation, noting specific arrival timeline. A separate reviewer detailed a billing dispute involving component costs, describing a $270 charge for a $25 replacement part alongside service call fees, prompting advice to prospective clients to request itemized estimates before authorizing repairs. These peer accounts illustrate service variability across job complexity and communication approaches between client and dispatch.

What Customers Say

Two of four posted reviews express dissatisfaction with pricing practices citing markup concerns on parts, while the remaining two reviews reference responsive service encounters and weekend availability during urgent situations. No single technician is repeatedly named across positive testimonials to establish specialized expertise ties.

Working Hours

SundayClosed
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

HVAC Installation & Replacement

Trane residential and commercial system installation, replacement, and new construction setup with manufacturer-trained technicians.

AC Repair & Maintenance

Air conditioning diagnostics, refrigerant service, capacitor replacement, and seasonal preventive maintenance tune-ups.

Heating System Service

Furnace and heat pump repair, ignitor replacement, thermostat integration, and heating season readiness checks.

Electrical Panel & Upgrades

Panel box expansion, circuit breaker service, whole-home rewiring, and EV charging station installation.

Generator Installation

Cummins-authorized whole-home and commercial standby generator sizing, install, and transfer switch configuration.

Plumbing Repipes & Water Heaters

Water heater replacement including tankless units, leak repair, gas line installation, and sewer line replacement services.

Frequently Asked Questions