Artisan Air

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Claim This BusinessAbout Artisan Air
Artisan Air LLC delivers heating and cooling solutions across Pikeville and the broader Wayne County region, operating as a licensed North Carolina H-3 Class 1 contractor since the business officially launched in 2024. Founder Rodney established the company after earning his professional HVAC license in 2022, building on technical training completed at Wake Technical Community College where he gained recognition in the National Technical and Phi Theta Kappa Honors Societies. The company maintains a perfect 5.0-star rating derived from 38 client reviews, with service hours spanning 7 AM to 7 PM seven days a week including weekends.
What distinguishes Artisan Air from neighboring contractors is the direct involvement of a credentialed owner-operator who personally handles service calls and stands behind every completed job. The company emphasizes transparent pricing with written estimates before any repair work begins, and their maintenance program includes two seasonal tune-ups per year designed to catch developing issues before they become expensive emergencies. Reviewers consistently note Rodney's willingness to coordinate with electricians and other trades to ensure fully operational systems, going beyond the initial scope of HVAC work to verify that auxiliary components function correctly after secondary contractor visits.
Customers repeatedly highlight Rodney's rapid response during thermal emergencies, with one reviewer describing how he arrived within 30 minutes on a Sunday afternoon when her home reached 90 degrees. Another client recalled that Rodney returned on the same day to complete repairs despite initial diagnostic challenges, and multiple reviewers specifically mentioned the owner came back to verify system performance after outside electricians completed their work on paired service calls.
What Customers Say
Eight of eight verified reviewers awarded perfect 5-star ratings, with every testimonial citing either same-day response capability, transparent pricing, or the owner's personal touch. Six reviewers explicitly named Rodney as the technician, and three described emergency situations handled on Sundays or weekend evenings without additional charges.
Working Hours
| Sunday | 7 AM–7 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Services
AC Repair & Maintenance
Diagnosing cooling failures, leak repairs, refrigerant recharge, and seasonal tune-ups for air conditioning systems.
Heating Repair & Maintenance
Fixing furnace malfunctions, heatingelement replacements, and annual heating system inspections.
System Tune-Ups & Inspections
Two annual preventive visits testing proper operation and identifying potential issues before failures occur.
Energy Inspection
Assessing system efficiency and recommending upgrades or adjustments to reduce operational costs.
Duct Repair
Inspecting and repairing ductwork leaks or damage that reduces heating and cooling delivery throughout homes.