Sub Zero Heating & Cooling Inc
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Sub Zero Heating & Cooling Inc operates as an HVAC contractor serving Pleasant Garden, North Carolina, and surrounding communities. The business maintains a current rating of 2.6 stars derived from 55 customer reviews, providing prospective clients with substantial peer feedback for evaluation. Service hours span weekdays with adjusted scheduling on Monday opening at 9:30 AM and Friday closing at 5 PM, while Saturday and Sunday remain closed. The company responds to service requests through home warranty partnerships, receiving dispatch assignments from providers including HomeServe and Sears/CINCH Services.
Without a web presence or documented credentials in available records, this contractor's distinguishing characteristics emerge primarily from customer accounts. Reviewers note the company's engagement with warranty administrators for parts authorization processes, suggesting familiarity with insurance claim procedures. One customer acknowledged receiving interim solutions during extreme weather periods, indicating willingness to implement temporary measures while awaiting component availability.
Customer narratives reference specific technician interactions that shaped service outcomes. Kevin earned recognition from a reviewer dispatched through HomeServe for efficient AC diagnosis and repair, completing the work without delay across a single service visit. Donna Butler's account contrasts sharply, describing a week-long resolution period followed by persistent heating failure requiring intervention from a competing contractor. Positive experiences highlight prompt arrivals and technically proficient diagnoses, though communication gaps surface as a recurring concern.
What Customers Say
Three of four detailed reviews award five stars, citing technician knowledge and responsive same-day service, while one one-star review documents unresolved heating failure and communication deficiencies requiring a second company's involvement.
Working Hours
| Sunday | Closed |
| Monday | 9:30 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| ThursdayToday | 9 AM–6 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Heating System Repair
Diagnostic and repair services for furnace heating failures including electrical system troubleshooting.
Cooling System Service
Air conditioning repair addressing refrigerant issues, compressor problems, and cooling restoration.
Emergency HVAC Response
Same-day service availability for heating and cooling failures affecting habitability.
Warranty Claim Processing
Coordination with home warranty administrators for authorized repairs and parts replacement.
Preventive Maintenance
Seasonal service appointments designed to maintain system efficiency and prevent unexpected breakdowns.