Carolina Heating &Air, LLC

HVAC contractor
4.9(252 reviews)
10872 US-21, Roaring Gap, NC 28668
Carolina Heating &Air, LLC

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About Carolina Heating &Air, LLC

Carolina Heating &Air, LLC operates as an HVAC contractor in Roaring Gap, North Carolina. The business holds a 4.9-star rating compiled from 252 customer reviews, reflecting strong homeowner satisfaction within the local market. Service calls extend to surrounding communities including the Laurel Mountain Estates residential area and neighboring municipalities throughout the region. The company maintains standard weekday operating hours from 8 AM to 4 PM, Monday through Friday, with weekend availability currently closed.

Without a web presence or published service catalog, insight into this contractor's specialized offerings comes primarily from customer accounts. Reviewers describe receiving detailed explanations of system components and unit operations, suggesting a commitment to transparent communication during service calls. One client noted the technician walked through different parts of the HVAC unit in depth, describing the process as easy to understand. This educational approach distinguishes the service experience from standard repair transactions.

Customer narratives drawn from verified reviews highlight specific service scenarios. One homeowner described a cooling system failure where initial technicians charged refrigerant without resolving the underlying issue, while a subsequent contractor from outside the area identified a faulty thermostat wire causing both heating and cooling strip activation. Another reviewer recalled the owner extending employment opportunities to community members facing economic hardship, an account corroborated by multiple customers. These accounts provide prospective clients with context beyond technical competency, revealing business practices that some area residents have noticed.

What Customers Say

Two of five detailed reviews cite communication breakdowns, with one customer waiting two weeks for a callback and another requiring outside service after unresolved refrigerant charging. Positive reviews emphasize owner character and educational service explanations, while the sole negative review targets technical execution and responsiveness.

4.9 · 252 reviews
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Working Hours

SundayTodayClosed
Monday8 AM–4 PM
Tuesday8 AM–4 PM
Wednesday8 AM–4 PM
Thursday8 AM–4 PM
Friday8 AM–4 PM
SaturdayClosed

Services

AC Repair

Diagnostic and repair services for cooling system failures, including refrigerant issues and electrical component troubleshooting.

Heating System Service

Repair and maintenance for heating equipment, addressing issues affecting both heating strips and overall system operation.

Annual Maintenance

Preventive tune-ups and system inspections designed to maintain equipment efficiency and identify potential failures before they occur.

Thermostat Diagnostics

Assessment of thermostat wiring and control functions, addressing issues that may affect both heating and cooling operations.

System Installation

New HVAC unit installation services, with reviewers referencing complete system installs for residential properties.

Frequently Asked Questions