Buchanan Appliance Service Inc.
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About Buchanan Appliance Service Inc.
Buchanan Appliance Service Inc. operates as an appliance repair provider in Roxboro, North Carolina, holding a 4.0-star rating derived from eight customer reviews. The business focuses on residential appliance repair, serving homeowners throughout the Roxboro area who require diagnosis and repair of kitchen and laundry equipment. Reviewers consistently reference the technician's experience level, with one client noting nearly three decades of field expertise.
The service model emphasizes straightforward pricing and efficient turnaround times, according to feedback from satisfied customers. The business handles common residential repairs including ovens, washers, and other household appliances. No specialized brand partnerships or unusual service offerings emerge from available review data, though the company maintains a general appliance repair focus.
Client experiences vary considerably in tone. Stephanie Cook described receiving courteous service with timely arrival and proactive communication throughout the repair process. Seth Richardson worked with the technician on a separate appliance issue and reported straightforward, professional interaction. However, two reviewers documented significant communication breakdowns: Ruth Clack reported never receiving a callback after parts were supposedly ordered, while Devin Watts described a dismissive phone interaction where scheduling was refused without alternative offered.
What Customers Say
4 of 8 reviewers awarded 5 stars, praising efficient work and reasonable rates. The 1-star reviews cite poor phone etiquette and broken communication promises, with one client noting a week passed without return call after initial consultation.
Services
Oven Repair
Diagnosis and repair of heating elements, temperature sensors, and ignition systems in residential ovens.
Washer Repair
Fixing drainage issues, spin cycle problems, and mechanical failures in washing machines.
Dryer Repair
Addressing heating problems, drum malfunctions, and lint buildup concerns in household dryers.
Dishwasher Service
Repairing drainage, spray arm, and cleaning performance issues in dishwashing equipment.
Refrigerator Repair
Diagnosing cooling problems, compressor failures, and temperature control issues.
Microwave Service
Addressing heating inconsistencies, turntable failures, and electrical component issues.
Appliance Diagnostic
Initial assessment to identify faulty components and provide repair cost estimates.