Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service in Sanford, North Carolina, maintaining a 4.6-star rating accumulated across 231 customer reviews. The business maintains extended service hours, opening at 6 AM and closing at 10 PM every day of the week, which accommodates homeowners needing flexible appointment windows for diagnostics and repairs. Reviews indicate the company handles common household appliances including washing machines, dishwashers, and kitchen ranges, with particular experience servicing Kenmore Elite models.
The website provides limited insight into specialized certifications or brand partnerships. Without access to specific details about factory-authorized designations, unique repair guarantees, or specialized equipment offerings, the business differentiates primarily through its operational consistency and documented response to customer feedback as reflected in review volume and rating performance.
Customer narratives drawn from verified reviews reference specific technicians and repair scenarios. Philip, mentioned by name in two separate five-star reviews, demonstrated notable professionalism when explaining diagnostic findings to homeowners, including one instance where a stove could not be repaired due to age-related parts unavailability and another involving dishwasher repair where the technician walked through each repair step and shared maintenance guidance. A contrasting experience from a one-star review describes a technician who ordered a pump part but failed to follow through on resolving standing water issues in a washing machine, leaving the homeowner without response.
What Customers Say
Two of three displayed reviews awarding five stars mention technician Philip by name, praising his clear communication and thorough repair process. The single one-star review cites failed follow-through and unreturned calls after an incomplete repair, contrasting sharply with positive experiences.
Working Hours
| Sunday | 6 AM–10 PM |
| MondayToday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Washing Machine Repair
Diagnoses and repairs washing machines including drainage issues, pump failures, and electronic control problems.
Dishwasher Repair
Fixes dishwasher mechanical and electrical issues, with technicians explaining repair steps and providing maintenance guidance.
Stove and Range Repair
Evaluates stoves and ranges for operational issues, though repairs may not be possible when parts are discontinued.
Appliance Diagnostic Services
Provides on-site diagnosis to identify faulty components and determine repair feasibility before parts ordering.
Parts Ordering and Installation
Technicians order required OEM parts and return to complete repairs after components arrive.