Sears Appliance Repair

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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair serves Shallotte, North Carolina, with an overall rating of 4.6 stars drawn from 363 customer reviews. Operating daily from 6 AM to 10 PM, the company dispatches trained technicians to handle repairs across major household appliance categories. Reviewers frequently reference positive experiences with individual service professionals, noting that frontline staff members bring technical knowledge and interpersonal courtesy to each appointment.
Customer feedback reveals consistent themes around service execution and post-repair site conditions. Several reviewers describe thorough work performed by named technicians, with one mentioning successful resolution of a refrigerator gasket replacement and annual cleaning. Another account details a technician who returned to redo wiring at no additional charge after an initial visit required follow-up attention. These specific accounts suggest a service model where individual technician competence drives customer outcomes, though response times and scheduling precision appear to vary across appointments.
Across the 363 reviews, many customers describe situations requiring same-day or next-day response, particularly for major appliance failures disrupting daily routines. One reviewer recounts a technician arriving during extreme summer conditions to address an urgent cooling system issue. Another mentions an technician working late into the evening to complete a repair rather than scheduling a second visit.
What Customers Say
Positive reviews cite technician skill and professionalism (Kyle, Tyler/James named across five-star ratings), while negative feedback centers on scheduling windows and communication delays rather than repair quality. Three of six reviewers specifically mention individual technicians by name alongside favorable outcomes.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Cooktop and Range Repair
Service for gas and electric cooking surfaces, including burner ignition and heating element issues.
Washing Machine Repair
Diagnostic and repair services for washer mechanical and plumbing components.
Refrigerator Repair
Cooling system troubleshooting, gasket replacement, and annual maintenance services.
Dishwasher Repair
Repair of wash mechanisms, drainage systems, and electrical controls.
Dryer Repair
Heating element replacement, drum belt service, and venting system maintenance.
Oven and Wall Oven Repair
Temperature calibration, ignition system service, and control panel repairs.