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Claim This BusinessJimmy Hall and Son operates as a family-owned HVAC contractor based in Southport, North Carolina, serving residential customers throughout Brunswick County and the surrounding coastal communities. With 45 verified customer reviews contributing to a 4.3-star rating, the company has established a documented track record in the region. The business is associated with Jerry Hall, who participates directly in project oversight and quality assurance during installations. This mid-range rating reflects a division in customer sentiment, with some homeowners reporting highly professional experiences while others have encountered post-installation issues that required resolution.
What distinguishes Jimmy Hall and Son from neighboring contractors is their deployment of multi-person installation crews, with projects involving up to seven technicians working simultaneously on complex heating and cooling system installs. Reviewers have noted that Jerry Hall personally visits job sites during active projects to ensure work meets quality standards. The company maintains a presence on Oak Island, a coastal neighborhood in Brunswick County, for new construction HVAC installations. These operational details suggest a capacity for larger residential projects rather than single-technician service calls.
Customer accounts from the review record provide specificity about service experiences. Mark Finkelstein described a two-unit HVAC installation on Oak Island completed in a single day by a seven-person crew, with Jerry Hall making multiple site visits and the final price matching the quoted amount. Conversely, Doug Allison reported a 2017 installation requiring a second contractor five years later to repair damage discovered in the coil tray and drip edge, with Jimmy Hall declining to cover the $250 repair bill. These contrasting experiences appear in the public review record and inform the rating spread.
Of four examined reviews, two award five stars while two award one star. Positive reviews cite crew size, same-day completion, quoted pricing adherence, and direct oversight by Jerry Hall. Negative reviews cite post-installation equipment failures and refusal to cover related repair costs. The 4.3-star average across 45 reviews reflects this polarity.
Complete installation of dual heating and cooling systems including thermostats, venting, and same-day project completion.
Removal and replacement of existing residential heat pumps and air conditioning units for existing homes.
Diagnostic services and repair for furnace and heat pump heating components, including coil leak detection.
Air conditioning diagnostics and repair, including troubleshooting equipment performance issues.
New construction planned heating and cooling infrastructure installations.