JP's Plumbing & Heating

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Claim This BusinessAbout JP's Plumbing & Heating
Founded in 1965, JP's Plumbing & Heating has spent nearly six decades earning the trust of homeowners across Statesville and its neighboring communities. This family-owned operation, now in its third generation, holds full licensing and insurance, and backs every job with a written 100% service guarantee. With 211 verified client reviews averaging a 4.8-star rating, their reputation speaks for itself. The company maintains Monday-through-Friday operations from 8 AM to 5 PM, though their 24/7 emergency line ensures clients never face a plumbing or HVAC crisis alone. Beyond Statesville proper, their service radius reaches Mooresville, Newton, Conover, Hickory, and Mocksville, among other Iredell County locales.
What distinguishes JP's from competitors is their commitment to transparent, methodical diagnostics. Rather than leading with expensive replacements, technician Bobby demonstrated this philosophy when addressing a stubborn toilet issue, he exhausted the most affordable solutions first, including snaking and component swaps, before recommending a new fixture only when truly necessary. Their hydro jetting service uses high-pressure water technology to clear stubborn drain blockages that traditional methods cannot reach. Additionally, the company's membership plans offer scheduled maintenance and priority scheduling, delivering ongoing value rather than one-time fixes.
Customer narratives from recent reviews underscore their responsiveness and skill. During an ice and snowstorm, Teresa found herself (alone) with simultaneously failing water heater and freezing pipes, JP's dispatched a technician who resolved both emergencies in a single day. Another reviewer, Bridget, described how Bobby discovered a leak beneath her bathroom floor that a previous contractor had missed, then returned the following day to install a new toilet and even suggested drying solutions for her wooden trusses. Technician Kyle earned praise for patiently explaining the features of a circulation pump, while Zack arrived punctually and completed repairs efficiently.
What Customers Say
Across 211 reviews, every single rating falls between four and five stars. Customers repeatedly mention specific technicians, Bobby, Kyle, and Zack, by name, and multiple reviewers cite the company's willingness to exhaust affordable solutions before recommending costly replacements. Emergency responsiveness appears prominently, with one client noting same-day arrival during a winter storm.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Plumbing Repairs & Installations
Full-spectrum residential plumbing including leak detection, pipe replacement, fixture upgrades, and code-compliant installations.
Water Heater Services
Professional water heater installation with precise craftsmanship, handling both traditional tank-style and modern unit replacements.
Drain Cleaning & Hydro Jetting
High-pressure hydro jetting clears stubborn clogs and cleans pipe interiors more thoroughly than conventional snaking methods.
HVAC Heating & Cooling
Heating and air conditioning repair, maintenance, and installation to maintain year-round home comfort in Statesville's variable climate.
Emergency Response
Round-the-clock emergency availability for urgent plumbing and HVAC failures, regardless of holidays or after hours.
Membership Plans
Scheduled maintenance programs offering priority service calls, discounted repairs, and peace of mind through regular system upkeep.