Gideon Heating & Air Conditioning

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About Gideon Heating & Air Conditioning
Gideon Heating & Air Conditioning has kept Surf City residents comfortable since 1967, making it one of the longest-running family-owned HVAC contractors in southeastern North Carolina. With an exceptional 4.9-star rating drawn from 689 customer reviews, the company operates from its Surf City headquarters while also serving Wallace and Wilmington. The business maintains standard weekday hours from 8 AM to 5 PM, with Sunday availability from 9 AM to 5 PM, and can be reached directly at (910) 861-0792 for scheduling inquiries.
What distinguishes Gideon from regional competitors is its dual focus on cutting-edge technology and lasting customer relationships. The company offers advanced systems including VRV/VRF and ductless mini-split configurations alongside traditional central air and heat pump installations. Their indoor air quality division features REME HALO air purifiers, UV germicidal lights, and heat recovery ventilators, solutions increasingly sought after by coastal homeowners dealing with humidity and allergen challenges. All work is backed by the Gideon Guarantee, and the company provides financing options for major equipment replacements.
Customer reviews frequently name the technicians who resolve their HVAC emergencies, and these stories reveal why Gideon maintains such strong ratings. When Douglas Guy contacted Gideon about an overheating third-floor system, technician Zac H arrived the following afternoon, traced the problem to malfunctioning heat strips, and adjusted the mounting plate to restore proper function. James Zambito's review praised the installation team of Zeke, Chris, and James for working around his family's schedule and explaining every feature of their new system. Carl Robbins highlighted the communication from Reid, Carl, and Theresa during a condo system replacement in Ocean Isle Beach, noting their responsiveness throughout the project.
What Customers Say
With a 4.9-star average across 689 reviews, overwhelming positive sentiment praises the company's diagnostic expertise and professionalism. Two negative reviews mention damage or billing disputes, while positive reviews consistently highlight specific technicians like Zac H, Zeke, and Kade by name.
Working Hours
| SundayToday | 9 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Air Conditioning Installation & Replacement
Professional installation of central air conditioners, heat pumps, ductless mini-splits, and VRV/VRF systems using current HVAC technology.
AC Repair & Maintenance
Diagnostic services, heat strip repair, thermostat calibration, and preventive maintenance to keep cooling systems operating efficiently.
Heating System Services
Furnace and heat pump installation, repair, and maintenance to ensure reliable winter warmth for coastal North Carolina homes.
Indoor Air Quality Solutions
Installation of air filtration, UV lights, humidifiers, dehumidifiers, and heat recovery ventilators to improve home air purity.
Zone Control Systems
Multi-zone HVAC solutions allowing independent temperature control for different areas of the home.
Smart Thermostat Installation
Wi-Fi enabled and smart thermostat installation for remote system control and energy management.
Commercial HVAC Services
Air conditioning, heating, and indoor air quality services tailored to commercial properties and businesses.