Palmers,LLC

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Claim This BusinessAbout Palmers,LLC
Palmers Heating & Air Conditioning has kept residents comfortable across the Piedmont Triad since 1983, operating from Thomasville with license HVAC 18106 H2/3-1. Over four decades of continuous operation have produced 244 client reviews averaging 4.8 stars, a track record that reflects deep roots in this community. The company dispatches crews to homes throughout the High Point, Greensboro, and Winston-Salem metro area, serving homeowners who expect licensed, insured technicians backed by real experience. That tenure matters when diagnosing stubborn comfort problems in older Triad housing stock that was built without today's efficiency standards.
What separates Palmers is their breadth beyond standard heating and cooling work. Their BPIcertified team performs detailed home energy audits, hunting down the hidden energy leaks that drive up monthly bills. They also handle electrical systems and indoor-air-quality equipment, addressing the whole picture rather than just swapping out a compressor when something fails. The company offers maintenance agreements that keep systems running efficiently year after year, plus financing through major credit cards so replacements don't require an unexpected lump-sum payment. This practical combination of specialties helps homeowners avoid calling three different contractors for one house.
Several reviewers specifically mention technician Doug arriving early, showing up at 8:10am before the scheduled 9am window during a heat-wave call. Another homeowner credits owner Scott with installing a Daikin system $2,500 lower than competing bids while personally supervising the crew from start to finish. Reviewers also note the team walked them through operating the new equipment, registered the warranty with the manufacturer, and left the worksite spotless. Those concrete experiences explain why multiple reviewers describe themselves as lifelong customers.
What Customers Say
All five-star reviews describe fair pricing and lasting customer relationships. Reviewers repeatedly praise technician Doug for arriving early and solving problems quickly, while Scott the owner earns mentions for hands-on supervision and accurate bids.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | 8 AM–1 PM |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant handling, capacitor and compressor repairs, seasonal tune-ups, and filter replacement.
AC Replacement & New Installation
Complete system swaps, load calculations, proper sizing, and manufacturer warranty registration.
Heating Repair & Replacement
Furnace and heat pump troubleshooting, ignition issues, blower motor service, and new heating system installs.
Home Energy Audits
BPI-certified professionals assess envelope insulation, air leakage, and HVAC efficiency to find savings.
Electrical Services
Circuit work, dedicated circuits for HVAC equipment, and electrical aspects of indoor air quality installs.
Indoor Air Quality Solutions
Advanced filtration, ventilation upgrades, and air purification equipment to address allergens and humidity.
Maintenance Agreements
Scheduled preventive visits that keep systems running efficiently and catch small problems before they fail.