Air Works Heating & Air

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Air Works Heating & Air has earned a perfect 5-star average across 681 reviews while operating around the clock from its Wake Forest base. The company holds an active North Carolina HVAC contractor license and serves homeowners throughout Wake County, including the neighboring communities of Rolesville, Youngsville, and Franklinton. Whether the call comes at midnight on a sweltering August night or during a weekday morning system failure, technicians respond with the same professional protocol.
Because website text could not be retrieved, the full scope of brand partnerships and specialty certifications is not verified for this listing. Customers who wish to confirm specific offerings such as Lennox equipment, Mitsubishi heat pumps, or indoor air quality add-ons should ask the dispatcher when calling to schedule service. Based on the repair descriptions in verified reviews, the company handles both refrigerants and full system replacements.
C C called the team after an old HVAC technician recommended against a full replacement until absolutely necessary. Brian provided a transparent quote for a new system installed in November, completing the work on schedule and without pressure to upsell unnecessary repairs. Josh, the technician cited by Brent Dixon, diagnosed a problem that another company had inflated into a fake urgency, capped the Freon, cleaned the coils, and applied minor repairs for a fraction of the competitor estimate. Rick, mentioned by Michael Ferrell, sourced a hard-to-find repair part and explained the diagnosis clearly. All named technicians arrived on time and left workspaces clean.
What Customers Say
681 reviewers awarded a perfect 5-star average, with no recorded ratings below five stars in available data. Multiple customers specifically named Brian, Josh, and Rick for on-time arrivals and transparent diagnoses. Competitively priced repairs and honest assessments of what did not require replacement were recurring praise points.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| FridayToday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
AC Repair & Diagnostics
Technicians troubleshoot cooling failures, locate refrigerant leaks, and explain findings before recommending parts or repairs.
Refrigerant Services
Freon and R-410A refills, capped leaks, and coil cleaning to extend unit life without premature replacement.
New System Installation
Full HVAC system replacement including sizing, quote comparison, and professional installation backed by workmanship standards.
Preventive Maintenance
Seasonal tune-ups, filter replacement, and coil cleaning to maintain efficiency and reduce summer emergency calls.
24/7 Emergency Service
Round-the-clock dispatch available every day of the week for sudden breakdowns or comfort failures.
Heating & Heat Pump Service
Repair and maintenance for heating systems and heat pump units serving Wake Forest area homes.
Ductwork Assessment
Inspection of duct integrity and airflow balance to support cooling performance in residential installations.