Bolen Heating & Air Conditioning Co., Inc

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Claim This BusinessAbout Bolen Heating & Air Conditioning Co., Inc
Bolen Heating & Air Conditioning Co., Inc has kept Walkertown comfortable since 1976, building nearly five decades of residential HVAC service across Forsyth, Davie, Davidson, Yadkin, Guilford, Rockingham, Stokes, and Surry counties. Based at 5092 Main Street in Walkertown, this family-owned contractor holds an impressive 4.6-star rating drawn from 83 homeowner reviews. The company serves Winston-Salem, Kernersville, and surrounding communities with licensed technicians specializing in heat pump and air conditioner sales, service, and repair.
This contractor operates as an independent Trane dealer, offering the manufacturer's energy-efficient equipment alongside installation and replacement services. What distinguishes Bolen Heating & Air is their commitment to after-hours availability, their trucks roll out on weekends and holidays for emergencies, and they maintain maintenance agreements designed to extend equipment lifespan. The company also provides financing options, making new system purchases more accessible for homeowners managing unexpected HVAC failures.
Customer experiences reveal specific technicians who earn repeat business. Jason Bovender, a service veteran, sold one homeowner a Trane system in August 2000 and returned nearly twenty years later to quote the replacement, a continuity that built lasting trust. Another reviewer described the team as knowledgeable and courteous, with the office staff handling scheduling seamlessly. However, one homeowner reported a significant concern: seven weeks post-installation, Bolen contacted them claiming a bookkeeping error added $4,000 to the agreed-upon contract price.
What Customers Say
Five of 83 reviewers detailed specific technician interactions, three mentioning professional courtesy and one noting the same service representative returned two decades later. Negative feedback centers on pricing disputes rather than technical skill, while satisfied customers repeatedly praise honesty, efficiency, and seamless coordination between field technicians and office staff.
Services
Air Conditioning Installation & Replacement
Energy-efficient AC system installation for residential and commercial properties, including heat pump options.
Heating System Sales & Install
Furnace and heat pump sales, installation, and replacement services for homes and businesses.
AC & Heating Repair
Diagnostic and repair services for malfunctioning air conditioners and heating equipment.
Preventative Maintenance Contracts
Scheduled maintenance agreements covering system tune-ups, inspections, and filter replacements.
Emergency After-Hours Service
Weekend, holiday, and after-hours service calls for urgent heating and cooling failures.
System Inspections & Quotes
Professional system evaluations and replacement quotes for aging or failing HVAC equipment.