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Claim This BusinessService Plus HVAC operates as a residential and light commercial climate control specialist serving Washington, North Carolina and the surrounding Beaufort County region. The company holds a strong 4.8-star average rating compiled from 43 verified customer reviews, demonstrating consistent service quality that has earned repeat business from homeowners throughout the area. Their office maintains standard business hours Monday through Friday from 7:30 AM to 4:00 PM, closed on weekends. This contractor has built a reputation as a family-owned and operated business that prioritizes transparent pricing and customer education.
What distinguishes Service Plus HVAC from competitors is their commitment to responsive service, particularly during weather emergencies. Multiple reviewers recount experiences during severe winter conditions when the company dispatched technicians quickly to restore heating systems. The company offers same-day repair availability for urgent situations, a valuable service level for residents facing unexpected system failures. Their pricing model receives consistent praise as reasonable and fair, with technicians taking time to explain completed work and answer customer questions.
Two customer scenarios illustrate the company's service approach. During a major snowstorm with temperatures plummeting, Crystal R experienced a complete heating failure and Service Plus responded rapidly, going above and beyond to complete repairs while maintaining constant communication throughout the process. Another reviewer, identified as outthere88, called in the morning and received same-day service from technician Yolanda, who was specifically praised for her expertise and thorough knowledge. Jason Jacques also raved about Yolanda's service, calling her amazing and noting the fast, reliable repair that restored heating quickly. These named technician experiences appear repeatedly across reviewer feedback.
Eight customer reviews collectively award a perfect 5-star rating, with two specifically naming lead technician Yolanda for her skill and professionalism. Four reviewers highlight emergency or same-day service capabilities, including during a challenging snowstorm situation. The recurring theme across all feedback emphasizes quick response times, reasonable pricing, and technician communication.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Diagnosis and repair of furnaces and heat pumps, including emergency heating restoration during cold weather emergencies.
Air conditioning tune-ups, diagnostics, and repairs to restore cooling systems to proper operation.
Urgent repair availability for unexpected system failures, with morning-call requests serviced the same day.
New HVAC system installation for residential homes and light commercial properties.
Regular service appointments with text reminders to maintain system efficiency and prevent failures.
Thorough system evaluation with technician explanation of findings and recommended repairs.
Access to necessary parts for repairs, with quick turnaround on parts and service completion.