Roberson's Heating & Air Inc

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Claim This BusinessAbout Roberson's Heating & Air Inc
Roberson's Heating & Air Inc has kept residents comfortable in Williamston and surrounding Martin County since 2007, when the company installed its first new construction system. The company holds a solid 4.1-star rating pulled from 47 Google reviews, reflecting nearly two decades of steady operation in this eastern North Carolina community. Homeowners throughout Williamston and neighboring towns rely on the company for both emergency repairs and planned equipment upgrades, with service call rates and hourly pricing discussed upfront before work begins.
With limited published information about specific brand partnerships or advanced certifications, Roberson's Heating & Air operates as a traditional contractor focusing on the fundamentals: diagnostic visits, parts replacement, and system installations using well-known equipment manufacturers. The company maintains standard weekday hours Monday through Friday and communicates service timelines during the scheduling process, though recent reviews indicate some homeowners experienced longer wait windows than expected.
Customer experiences revealed recurring themes worth noting. Angela Noe described a two-visit resolution where her furnace fan required a second service call within 24 hours, with billing reflecting charges for both visits. Frank McNair waited through an entire business day for a technician who called once and departed before anyone could respond. Chris Stitches recounted a geothermal installation that developed ongoing performance issues, ultimately requiring self-diagnostics to identify a faulty valve. These scenarios illustrate the variability in outcomes homeowners have experienced with this longtime local provider.
What Customers Say
5 of 8 detailed reviewers cite frustration with either billing practices or communication gaps, while 3 reviewers acknowledge politeness during service calls. Positive reviews do not emerge prominently among the sampled feedback.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| FridayToday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC System Installation
New heating and cooling system installation for residential new construction and replacement projects.
AC Repair Services
Diagnostic visits and component replacement for air conditioning and heating equipment.
Preventive Maintenance
Service call tune-ups designed to maintain system performance and extend equipment lifespan.
Geothermal System Work
Installation and service for geothermal heat pump systems, though reviewer expertise concerns exist.
System Troubleshooting
Identification of equipment malfunctions requiring parts replacement or adjustment.
Warranty Repairs
Service calls addressing equipment still covered under manufacturer warranties.