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Claim This BusinessPerformance Heating & Cooling has served Wilson, North Carolina, and surrounding communities since 1993, building more than three decades of continuous operation as a family-owned and operated HVAC contracting business. With 447 customer reviews yielding an exceptional 4.8-star average rating, this contractor has earned a reputation for residential and light commercial system installations, repairs, and preventive maintenance. The company maintains 24-hour availability, every day of the week, ensuring customers can reach qualified technicians whenever heating or cooling emergencies arise.
This contractor distinguished itself through a direct partnership with Trane, featuring state-of-the-art comfort systems and factory-certified technicians trained to service all makes and models. Beyond traditional heating and cooling, the business offers geothermal system installation, a specialized niche requiring advanced technical knowledge and underground loop design expertise. Indoor air quality solutions address filtration, purification, and ventilation concerns common to older Wilson homes. An energy-saving agreement program provides customers with scheduled maintenance twiceyearly, potentially extending system lifespan while reducing utility costs.
Customer reviews highlight specific technicians and the scenarios they resolved. One homeowner reported that Kyle arrived within an hour of calling about a non-functioning heater, diagnosed the issue immediately, had the required part on his truck, and restored heat within 60 minutes on a hot summer day. Another review named Andres, who resolved an AC performance issue while administrative staff including Melissa coordinated the service call. A third customer noted five years of continuous maintenance relationship, praising the team's dependability and responsiveness whenever seasonal needs arise.
All 447 reviews combine for a 4.8-star average, with 5-star ratings dominating the feedback. Specific technician names appear repeatedly, including Kyle, Andres, Melissa, and Sara, suggesting strong individual brand identity within the team. Same-day emergency response appears in multiple positive reviews, confirming the advertised 24-hour availability delivers on its promise.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete furnace and heat pump installation using Trane comfort systems with professional load calculation and duct design.
Air conditioning replacement and new installation for residential and light commercial properties, including SEER-rated efficiency options.
Furnace diagnostics and repair, including gas pack vibration analysis, ignitor replacement, and blower motor service.
AC compressor diagnostics, refrigerant recharge, capacitor replacement, and thermostat calibration services.
Biannual tune-ups included in energy-saving agreements, covering filter changes, coil cleaning, and system performance verification.
Ground-loop heat pump installation requiring specialized excavation and closed-loop design expertise.
REME HALO purification systems, advanced filtration, and ventilation solutions for allergen and humidity control.
Light commercial system installation and maintenance tailored to small business facilities and office buildings.