Edwards Metal Shop Inc
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About Edwards Metal Shop Inc
Edwards Metal Shop Inc operates as an HVAC contractor serving Winston-Salem and surrounding Forsyth County communities. The business holds a 2.9-star average rating compiled from 12 customer reviews, reflecting considerable variability in homeowner experiences. Commercial and residential customers within the greater Winston-Salem metro area can access heating and cooling services Monday through Friday from 8 AM to 5 PM, with weekend service unavailable.
The available review data presents a divided service record. Positive experiences cite multi-decade reliability, thorough sizing calculations that delivered measurable utility bill savings, and responsiveness to home-specific specifications. Critical feedback identifies concerns around equipment recommendations, transparency regarding repair scopes, and interpersonal communication during disputed service scenarios. Prospective clients should request detailed written proposals before authorizing work and confirm all diagnostic findings directly.
What Customers Say
One 5-star testimonial praises 25-year service longevity and precise equipment sizing that reduced utility costs. Three 1-star reviews cite equipment quality concerns, billing transparency issues, and communication breakdowns. Customer experiences diverge sharply between satisfied long-term clients and those reporting unresolved service disputes.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
HVAC Installation
Complete heating and cooling system installations for residential properties, including load calculations and equipment selection.
HVAC Repair
Diagnostic and repair services addressing heating and cooling system malfunctions across various equipment brands.
Equipment Replacement
Old unit removal and new system installation with home-specific sizing and specification verification.
Preventive Maintenance
Service tune-ups designed to extend equipment lifespan and optimize operational efficiency.
System Diagnostics
Technical assessment identifying malfunction causes prior to recommending repair or replacement options.