Custom Cooling & Heating, Inc
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Claim This BusinessAbout Custom Cooling & Heating, Inc
Custom Cooling & Heating, Inc operates from Lincoln, Nebraska as a residential HVAC contractor with 64 client reviews yielding a 4.8-star average rating. The company maintains weekday service hours from 7:30 AM to 5 PM, providing installations, repairs, and seasonal maintenance across the Lincoln metropolitan area and surrounding Nebraska communities. This firm handles both heating and cooling systems, with particular emphasis on furnace replacement and air conditioning service as reflected in accumulated client feedback.
A distinguishing factor for this contractor involves their partnership with Daikin, enabling them to install advanced heat pump systems configured for dual-fuel operation. Reviewers indicate the team designs installations around utility rebate qualifications, combining heat pump technology with traditional gas furnaces to optimize efficiency across Nebraska's temperature extremes. Multiple customers specifically praised the team's ability to explain system operation in ways consumers could understand, including taking time to discuss equipment functionality with family members.
Client testimonials identify specific technicians including Trevor, who returned to a residence at no additional cost to resolve a minor post-installation issue, and Ross, described as knowledgeable and personable during repair visits. Several reviewers recounted urgent situations where the company delivered same-day response and rapid turnaround, including furnace replacements completed within two days of initial diagnosis. The team cleaned thoroughly after major installations according to customers who documented their experience.
What Customers Say
Six of seven detailed reviewers emphasize speed of response, particularly for urgent furnace and AC issues requiring same-day attention. Three reviewers specifically mention rebate assistance, indicating the contractor proactively identifies qualifying equipment for utility incentives. All reviewers awarded five stars, with recurring themes of professionalism, thorough cleanup, and technician willingness to educate homeowners about system operation.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| WednesdayToday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
Furnace Replacement
Complete furnace removal and installation, with reviewers documenting 30-year-old unit swaps completed within 48 hours.
Air Conditioning Installation
New AC system installs including Daikin heat pump configurations and dual fuel setups.
HVAC Repair Services
Diagnostic and repair services for heating and cooling systems, praised for same-day response capability.
Annual Maintenance
Seasonal inspection and tune-up services for heat pumps and furnaces to maintain efficiency.
Dual Fuel Systems
Combined heat pump and gas furnace installations optimized for Nebraska climate and utility rebates.