Holiday Inn Express & Suites Lincoln South by IHG

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About Holiday Inn Express & Suites Lincoln South by IHG
Holiday Inn Express & Suites Lincoln South by IHG welcomes travelers to Nebraska's capital city with 551 verified guest reviews and a solid 4.0-star rating. Located in Lincoln, this IHG-branded property serves visitors to the University of Nebraska campus, downtown Lincoln attractions, and the suburban communities surrounding the hotel. The property operates under the Holiday Inn Express brand standards, offering standardized accommodations travelers expect from the IHG portfolio.
Guest feedback consistently highlights the breakfast service as a standout feature, with reviewers noting well-stocked fresh items and attentive management of the breakfast area. The pool and fitness facilities receive positive mentions, with guests describing the pool area as very nice. Several reviewers specifically call out the front desk staff for exceptional customer service, describing interactions as engaging, respectful and helpful.
Multiple reviewers share specific experiences with room-related issues that were addressed by staff. One guest describes the night auditor and morning front desk team as providing efficient friendly customer service. Another reviewer notes staff attempted odor remover spray when notified about a smoking residue issue. The general manager's involvement in guest satisfaction appears in feedback where guests asked for monetary credit or bonus points, indicating the property handles guest concerns through formal compensation requests.
What Customers Say
4 of 8 reviewers specifically praise customer service quality, with 2 naming individual staff members. Negative reviews cite breakfast quality issues and room cleanliness problems, while positive reviews emphasize room cleanliness and pool facilities.
Services
Standard Guest Rooms
Accommodations meeting Holiday Inn Express brand standards with standard amenities and housekeeping.
Complimentary Breakfast
Free breakfast featuring fresh items, managed and well-stocked throughout the morning service period.
Indoor Pool and Fitness Center
Pool and fitness facilities available to all hotel guests during operating hours.
Business Center Services
Guest access to business center facilities for work-related needs while traveling.
Front Desk Customer Service
24-hour front desk support with staff noted for engaging, respectful and helpful interactions.
Late Checkout and Loyalty Programs
Participation in IHG Rewards program with points earning and redemption opportunities for qualified stays.