Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Lincoln, Nebraska, serving contractors with a focused inventory of HVAC systems and components. The location maintains standard commercial hours Monday through Friday from 8 AM to 5 PM, with abbreviated Saturday availability until 11 AM. With a rating of 3.2 stars drawn from 15 customer reviews, the business occupies a niche position in the local supply chain, providing equipment to professional installers rather than retail customers.

The supplier maintains an extensive catalog of residential and commercial HVAC equipment, including split systems, mini-split systems, single packaged units, and furnace solutions. Their inventory encompasses both gas and oil furnaces, air handlers, evaporator coils, and field-installed accessories. The operation functions as a wholesale distributor, requiring active contractor accounts for purchases, a model that limits direct sales to homeowners seeking individual components.

Customer feedback reveals polarized experiences. Positive reviewers cite friendly interactions, with Clint Mailahn and Jeremy Pitt each awarding five stars and noting helpful staff. However, multiple customers describe challenges: difficulty locating account records after years of established business, reluctance to assist walk-in customers seeking parts, and dismissive responses when homeowners inquired about components they intended to install independently. The pattern suggests service quality may vary depending on account status and the specific staff member encountered.