Custom Heating & A/C & Sheet Metal

Custom Heating and A/C and Sheet Metal operates as a heating contractor in Norfolk, Nebraska. The business holds a 4.5-star rating compiled from 8 customer reviews, providing a measurable indicator of service quality for prospective clients in the area. This rating reflects a mix of extremely satisfied customers and at least one significant dissatisfaction case, suggesting the importance of matching client expectations with appropriate service offerings.

The inclusion of sheet metal in the business name hints at specialized fabrication capabilities uncommon among standard heating and cooling contractors. One reviewer specifically praised service involving fireplace work, indicating the team handles hearth-adjacent systems beyond core HVAC equipment. Reviews highlight both new installation projects and reactive repair work, suggesting a contractor capable of supporting customers across different lifecycle stages of home comfort systems.

Customer narratives reveal distinct service patterns worth noting. Gary Love responded to a furnace failure during minus-19-degree weather and arrived within 90 minutes, completing repairs promptly. Another reviewer described a same-day response during extreme heat when temperatures neared 100 degrees. Francisco received explicit mention for professional conduct during a fireplace project. These accounts demonstrate the contractor's capacity for responsive emergency service, though one detailed negative review describes a diagnostic oversight where freon was added before identifying an underlying coil leak, resulting in duplicate service visits.