Control Masters Inc

Control Masters Inc has operated from 13326 C Street in Omaha since 1982, making it one of the longer-established contractors in the metro area. The company holds a 4.0-star rating compiled from four client reviews, reflecting a divided customer sentiment that warrants closer examination. Serving the greater Omaha metropolitan area, including neighborhoods throughout Douglas County, the firm maintains standard weekday business hours from 8 AM to 5 PM, Monday through Friday. As a decades-old business, Control Masters positions itself as an experienced option for area homeowners and businesses seeking established service providers.

What distinguishes Control Masters from typical residential HVAC companies is its portfolio of specialized commercial and industrial services. The firm offers building automation and system integration, a capability few local contractors match, along with temperature control solutions for commercial properties. Their expertise extends to detention electronics, a highly niche vertical, plus IT engineering, installation and support services. Energy management and video security systems round out an offering set that serve operations beyond standard heating and cooling. This breadth positions Control Masters as a contractor equipped for complex commercial projects rather than simple residential tune-ups.

Client feedback reveals specific service experiences worth noting. One reviewer identified Andy by name and described a scenario involving communication difficulties and problem-solving gaps during their interaction. The reviewer's account suggested frustration with how certain situations were handled rather than questioning fundamental technical competency. A separate reviewer offered brief positive endorsement, characterizing the company simply as great. These contrasting perspectives, one detailed and critical, the other succinct and praising, illustrate that customer experience varies depending on project type and technician assignment.