Family Housing Advisory Services, Inc.

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About Family Housing Advisory Services, Inc.
Family Housing Advisory Services, Inc. operates in Omaha as a nonprofit organization focused on housing stability and financial empowerment. With a 4.4-star rating drawn from 137 client reviews, the organization has established itself as a trusted resource for residents seeking tenant services, homeownership guidance, and financial education. The office maintains weekday hours Monday through Thursday from 8 AM to 5 PM, closed on Fridays. The organization serves the broader Omaha metropolitan area, assisting families and individuals working toward housing security and long-term financial wellness.
The organization distinguishes itself through integrated service delivery that addresses multiple aspects of housing instability simultaneously. Their financial education programming combines practical budgeting instruction with homeownership preparation, while their tax services, including Earned Income Tax Credit assistance, help clients maximize available refunds and savings. The Lake Point Center location serves as a hub for workshops and community events, creating spaces where residents can access resources and build financial capability. Client stories frequently highlight the collaborative approach between departments, with staff connecting renters to both immediate assistance programs and longer-term economic mobility pathways.
Client reviews consistently name specific team members who provided critical assistance during difficult circumstances. Multiple reviewers credit Charla Parker with guiding applicants through grant approval processes, with one client noting their grant was approved the morning after Parker followed up on needed documentation. Denise receives recognition for financial counseling and homeownership classes, described as helpful and kind in her instructional role. Several reviews mention staff going above and beyond during times of illness or financial crisis, with team members maintaining communication even when out of the office. Hawke's review describes informational and kind service during rent assistance coordination with landlords.
What Customers Say
All eight named reviews carry five-star ratings, with clients frequently using words like amazing, grateful, and awesome to describe their experiences. Three reviewers specifically mention Charla Parker's follow-through and persistence in resolving their cases, while others highlight assistance during medical crises and financial emergencies.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | Closed |
| Saturday | Closed |
Services
Tenant Services
Assistance for renters facing housing challenges, including coordination with landlords and emergency support.
Financial Education
Workshops and counseling on budgeting, savings strategies, and building long-term financial security.
Homeownership Programs
Preparation classes guiding first-time buyers through the purchase process and financial readiness.
Tax Services (EITC)
Tax preparation assistance including Earned Income Tax Credit optimization for qualifying households.
Grant Application Assistance
Help with application processes for housing assistance grants, with staff following through until approval.
Community Workshops
Educational events and skill-building sessions held at the Lake Point Center location.
Housing & Homeownership Conference
Annual conference bringing together resources and experts on housing stability topics.