General Parts Group

General Parts Group serves the Omaha metro area as an appliance repair service, maintaining a 3.5-star rating across 28 client reviews. The business operates Monday through Friday from 8 AM to 4 PM, providing repairs across major appliance categories. Technicians respond to service calls throughout the greater Omaha region, handling both residential and light commercial jobs. Prospective clients can reach the office directly at (402) 408-9990 during posted business hours.

The company positions itself as a parts-independent repair operation, stocking components for multiple appliance brands rather than tying service to exclusive dealer networks. This approach allows technicians to source replacement parts based onspecific job requirements rather than inventory commitments. Service calls include diagnostic evaluation, with labor and parts calculated separately on customer invoices.

Reviewer accounts illuminate the service experience. One Omaha client described a multi-visit repair process for a kitchen oven that required three separate technician trips before completion, with parts freight and zone travel charges appearing on the final invoice. Another reviewer cited a technician named Jason for same-day arrival during an urgent call and noted the professional demeanor throughout the service call. Customer sentiment varies, with some reviewers citing billing clarity concerns while others highlight technician expertise and punctual arrival.