JTM Plumbing and Drain

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About JTM Plumbing and Drain
JTM Plumbing and Drain holds a 5-star rating across 45 verified reviews, establishing them as a trusted plumbing provider in the Omaha metropolitan area. Based in Omaha, Nebraska, the company has been serving Gretna, Papillion, Elkhorn, LaVista, Bellevue, and surrounding communities since 2004. Their service fleet responds to plumbing emergencies and scheduled installations across these neighborhoods, providing licensed plumbing solutions for both residential and light commercial properties. The business operates Monday through Friday from 7 AM to 5 PM, with Saturday and Sunday reserved for emergency callbacks.
What distinguishes JTM Plumbing and Drain from other area contractors is their investment in diagnostic technology and transparent pricing. Their drain camera inspections allow technicians to pinpoint underground clogs and pipe damage without unnecessary excavation, while hydro jetting equipment clears stubborn grease and root intrusions that snaking cannot address. The company handles water softener installations from assessment through final calibration, ensuring proper sizing for household water usage. Backflow prevention device installation protects homeowners from contaminated water events, a service that requires knowledge of local cross-connection codes.
Customer reviews consistently mention specific technicians who arrived same-day for urgent repairs. Daniel, mentioned by name in multiple reviews, has handled water heater replacements including TPR valve upgrades for safer operation. One reviewer described a scenario where JTM provided a second opinion after another contractor quoted 2600 dollars for pipe repair beneath concrete, with JTM resolving the drain clog for under 200 dollars. Another review highlighted technician Paul and his crew for completing water heater replacement and water softener installation on the same service call, with the team described as punctual, clean, and professional throughout the process.
What Customers Say
Forty-five reviews averaging 5 stars demonstrate consistent quality. Multiple reviewers specifically mention same-day service response and upfront pricing, with one customer noting JTM provided a second opinion that saved significant repair costs compared to another contractor's quote.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Drain Cleaning
Camera inspection to locate clogs followed by hydro jetting or snaking to restore flow.
Water Heater Services
Replacement and installation of traditional and tankless water heaters with safety valve upgrades.
Water Softener Installation
Assessment of household water needs, proper sizing, and professional installation with calibration.
Backflow Prevention
Installation of reduced pressure zone valves to protect drinking water from contamination events.
Leak Detection and Repair
Isolation and repair of hidden leaks in walls, foundations, or underground piping.
Plumbing Installation
New construction plumbing and renovation projects including fixture selection and installation.
Drain Camera Inspection
Video inspection of underground drains to pinpoint damage location before excavation begins.