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Claim This BusinessAbout M.D. Air Services
M.D. Air Services operates as an HVAC contractor serving homeowners throughout the Omaha metropolitan area. With a rating of 4.0 stars across 20 published reviews, the company has attracted both praise and criticism from local customers. Technicians associated with the business have handled residential heating and cooling systems, including emergency repairs and planned maintenance visits. The company can be reached directly at (402) 213-1918 for service inquiries.
Customer feedback reveals a business that prioritizes response speed and clear communication during service calls. Multiple reviewers describe receiving same-day or next-day appointments, with technicians taking time to explain diagnosis findings and walk homeowners through recommended repairs. A recurring theme among positive reviews involves thorough explanations of whatwork was needed, why it was necessary, and what outcomes to expect. One reviewer noted a technician worked extended hours to restore heat during frigid weather, prioritizing family comfort and safety.
Specific customer scenarios demonstrate the company's approach to service challenges. When one household's AC unit sustained damage from a household accident, M.D. Air Services arrived within 48 hours to assess damage, present replacement options, and install a new system. Another reviewer described receiving a detailed diagnostic report for ductwork concerns, along with actionable steps to potentially resolve the issue. However, not all experiences were positive; one customer reported ongoing heating problems after a service visit, describing a situation where the technician allegedly left the furnace disassembled.
What Customers Say
Among 6 readable reviews, 4 award 5 stars citing responsiveness, clear communication, and professional installation. The single 1-star review describes a furnace left non-functional and unreturned phone calls. Positive reviewers frequently mention technicians named Pat and Patrick, while negative feedback centers on follow-through reliability.
Services
AC Repair & Replacement
Diagnosing cooling system failures and installing new units when repairs are not feasible.
Furnace Repair & Maintenance
Heating system diagnostics, component replacement, and routine furnace upkeep.
Ductwork Assessment
Inspecting duct systems, identifying flow problems, and recommending corrective steps.
Emergency HVAC Service
Rapid-response calls for heating or cooling failures, including same-day and holiday availability.