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Claim This BusinessThe Frazier Company delivers heating and cooling services to Omaha homeowners, handling repairs, preventative maintenance, and new system installations. The business maintains a 4.9-star average across 390 client reviews, with technicians known for showing up in marked vehicles and explaining diagnostic findings before starting work. Callers reach the office at (402) 919-5185 during weekday hours from 7 AM to 5 PM, and the team has built a client base that spans multiple generations of families in the metro area.
What distinguishes The Frazier Company is its emphasis on repairing systems rather than automatically recommending replacement. Reviewers specifically note that technicians offer practical advice for extending the life of older equipment, avoiding unnecessary upsells. The team handles both furnace and air conditioning work, with some clients also referencing plumbing services. Technicians carry common parts on their service trucks, enabling same-day repairs for issues like blower cap replacements during routine maintenance visits.
Customer stories from verified reviews highlight specific scenarios. Russ H. resolved a blower fan noise issue for Laura Brock by explaining troubleshooting options and identifying the fix. When a reviewer heater stopped working overnight, The Frazier Company dispatched a team within two hours. James Cleland performed routine maintenance and replaced a blower cap during the same visit after discovering the part had failed. These experiences underscore a service model centered on responsive same-day appointments, knowledgeable technicians, and doing the job correctly the first time.
All 390 reviews carry 5-star ratings, with clients consistently mentioning technician expertise, professionalism, and friendly demeanor. Multiple reviewers highlight emergency same-day response and repairs completed in a single visit. The most frequently named technicians include Russ, James, and Blake, each receiving commendations for specific problem-solving scenarios.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Diagnostic services, part replacement, and seasonal tune-ups for heating systems of all ages, including older units.
Cooling system diagnostics, refrigerant service, and preventative maintenance visits throughout the summer.
Same-day response for system failures, with reviewers reporting team arrival within two hours of their call.
New furnace and AC unit installation for homeowners replacing outdated equipment.
Repair and replacement of blower motors and related components, including noise diagnosis and part swaps.
Referenced in client reviews as an additional trade area handled by the company alongside HVAC work.