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About Troy's Custom Cooling and Heating LLC
Troy's Custom Cooling and Heating LLC serves Omaha and surrounding communities with dedicated heating and cooling services. The business maintains a 5-star average rating across 70 client reviews, reflecting consistent quality in residential system repairs, installations, and maintenance work.
Reviewers frequently mention the team's willingness to explain repair options and help homeowners understand their systems. Multiple customers note that technicians take time to walk through equipment choices without applying pressure, and several reviews specifically mention careful protective measures during installation work to keep homes clean.
Customers describe scheduling convenience and responsiveness during urgent situations. One reviewer notes a same-day appointment during summer heat when their air conditioner failed, while another mentions the team accommodated their financing timeline while saving for a new furnace replacement.
What Customers Say
All 70 reviewers award 5 stars, with recurring themesincluding patient explanation of options, respectful treatment of the home during installations, and transparent guidance on repair versus replacement decisions.