A & L Electric Plumbing & Heating

Air conditioning contractor
4.2(15 reviews)
111 S Saunders Ave, Sutton, NE 68979
A & L Electric Plumbing & Heating

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About A & L Electric Plumbing & Heating

A & L Electric Plumbing & Heating operates in Sutton, Nebraska as a multi-trade contractor offering air conditioning, electrical, and plumbing services. Based on the 8 publicly accessible customer reviews currently contributing to the rating, this contractor holds a 4.2-star average which reflects divided customer experiences. The business name suggests integrated service capability across three distinct trade areas, though service-depth specifics beyond air conditioning are not detailed in available online materials. Current review volume indicates a modest local clientele rather than high-volume operation, an important consideration for homeowners weighing responsiveness against smaller-scale personalized attention.

Several verified customer accounts describe specific experiences worth noting for comparative research. Anna Itzen mentions "after hours" service availability, while Tammy Schweer highlights "fair rates" and getting "it right the first time." Reviewer dj davis specifically names "Bo" as a team member who completes work thoroughly and treats clients like family. However, the pattern of unreturned calls appears in three separate negative reviews spanning multiple weeks, suggesting operational inconsistency rather than temporary staffing issues. Prospective clients in the immediate Sutton area seeking rapid response may wish to verify current availability before committing.

The customer feedback split presents an authenticity challenge. Five reviewers report satisfying experiences emphasizing timeliness, fair pricing, and thorough work completion. Three reviewers report fundamental communication breakdowns, particularly inability to receive callbacks after repeated contact attempts. One additional concern involves neighborhood-specific service refusal based on prior neighbor payment history, a practice uncommon among established contractors. This split performance suggests qualification conversations before scheduling remain essential for managing expectations.

What Customers Say

5 of 8 reviewers award 5 stars citing after-hours availability, thorough work completion, and fair pricing. However, 3 reviewers report repeated failed callback attempts over multiple weeks, with one reviewer noting service refusal to entire neighborhood areas.

Services

Air Conditioning Repair

Diagnostic and repair services for residential cooling systems based on category designation.

AC Maintenance

Regular servicing to ensure system efficiency and prevent mid-season failures.

Plumbing Repair

General plumbing repair services indicated by business name and trade scope.

Electrical Work

Electrical repair and installationservices as indicated by multi-trade business structure.

After-Hours Service

Emergency availability outside standard business hours reported in customer reviews.

Frequently Asked Questions