Heritage Home Service

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Claim This BusinessAbout Heritage Home Service
Heritage Home Service stands as a prominent HVAC contractor serving Auburn, New Hampshire, with a client base built over thousands of service interactions. The company maintains a 4.8-star average rating drawn from 8,320 customer reviews, indicating consistent service delivery across a broad range of heating and cooling needs. Reviews specify service for customers transitioning from metropolitan areas like New York City, suggesting the company appeals to both long-term residents and newcomers establishing homes in the greater Auburn region. The telephone contact (603) 627-2730 connects directly to their operations center, which maintains around-the-clock availability for all service Days.
Customer testimonials illuminate aspects of the company's service approach that distinguish them within the competitive HVAC market. Multiple reviewers reference team members returning to ensure complete resolution, including one instance where a technician returned the following day after an evening emergency call to finalize electrical work pending inspector approval. The water quality expertise noted in recent reviews indicates diversified competency beyond core heating and cooling systems, while consistent mentions of technician professionalism suggest emphasis on customer communication protocols throughout service visits.
Specific technician scenarios emerge from the review history that merit attention from prospective clients. Michael W. Callahan, identified as a journeyman, performed a repair engagement where methodical verification occurred prior to departure, addressing a reviewer's expressed confidence in completed work. Another reviewer described rapid response from Jimmy, who restored system function quickly while ensuring the homeowner was fully oriented with operational details before concluding the visit.
What Customers Say
Eight customer narratives provide substantive insight into service experiences, with five-star ratings accounting for the majority of reviewed engagements. Positive reviews consistently cite technician professionalism and thorough communication, while a single lower-rated review focused exclusively on pricing comparison for cosmetic installations. Several reviewers indicate intention to re-engage the company for future HVAC needs.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
HVAC System Installation
Complete heating and cooling system installation for new construction and replacement projects using industry-standard practices.
Cooling System Repair
Diagnostic services and component replacement for air conditioning systems experiencing performance degradation.
Heating System Repair
Maintenance and repair services for furnaces, heat pumps, and other heating equipment regardless of fuel type.
Electrical Service Assessment
Evaluation and repair of electrical components supporting HVAC systems, including code compliance verification.
Water Quality Solutions
Assessment and installation of whole-home water filtration and treatment equipment through specialized technicians.
Preventive Maintenance Programs
Scheduled service agreements designed to extend equipment lifespan and prevent unexpected failures.
Emergency Response Services
Around-the-clock availability for urgent HVAC issues requiring immediate professional attention.