Martel Plumbing, Heating & Air Conditioning Inc

Martel Plumbing, Heating & Air Conditioning Inc operates as a full-service plumbing and HVAC contractor in Dover, New Hampshire. The business holds a 4.7-star rating across 56 customer reviews, reflecting consistent service quality in a competitive market. Standard service hours run Monday through Thursday from 7:30 AM to 4 PM, with Friday through Sunday reserved for scheduled emergencies. The company handles residential plumbing repairs, water heater installations, and heating system service for homes throughout the Dover area. Customers reach the office directly at (603) 742-4141 to request service appointments.

Without access to the company's website, specifics about brand partnerships or manufacturer certifications cannot be verified. Reviewer feedback points to a customer-first approach where technicians accommodate last-minute schedule changes and help clients identify cost-saving options during installations. The team responds to email inquiries within hours rather than days, a communication speed several reviewers specifically praised when comparing Martel to competitors who never responded to quote requests.

Reviewers named Zach, Colin, Alan, and Travis as team members who delivered same-day emergency service during cold snaps and accommodated model changes after initial quotes. One reviewer described an emergency furnace failure where the team diagnosed and repaired the issue before temperatures dropped significantly. Another customer noted the team adjusted a water heater installation plan when building code requirements changed mid-job, including replacing PVC vent piping and reworking copper supply lines at no additional charge. A separate reviewer appreciated that Ed called back within hours of an initial inquiry about a boiler expansion tank, responding with a detailed estimate after reviewing photo documentation.