Custom Climates HVAC

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Claim This BusinessAbout Custom Climates HVAC
Custom Climates HVAC operates in Epsom and delivers heating and cooling solutions throughout southern New Hampshire, consistently earning strong reviews from homeowners across the region. With 117 verified ratings averaging 4.7 stars, this contractor has built a track record of reliable service in communities stretching from the capital region outward. The company maintains standard weekday hours from 8:30 a.m. to 4:30 p.m. and stands ready for emergency calls around the clock, according to its online presence. Prospective clients can reach the office directly by calling the listed number to discuss projects ranging from routine maintenance to complete system replacements.
This contractor differentiates itself through an Elite Diamond certification from Mitsubishi, the highest tier of factory authorization for ductless heat pump installations. The credential reflects specialized expertise in mini-split systems, which represent a significant portion of the company's portfolio alongside traditional forced-air and boiler-based heating. Several manufacturer partnerships appear on the service menu, including Trane, Rheem, Trio boilers, and Conforto oil furnaces, suggesting breadth beyond a single equipment brand. Online information indicates the company assists homeowners with utility rebate paperwork and offers financing options, reducing upfront cost barriers for qualifying customers.
Homeowners who left reviews frequently commend specific team members by name, noting their approach to property protection and communication. Donna Tongue described the crew that installed five mini-splits in her Epsom home as meticulous, with Stephen, Nick, Josh, Carlos, and Jack coordinating permits and cleanup over a two-week timeline. Another reviewer recounted a same-day service call when Wesley arrived after hours to diagnose a failing component on a newly installed system, restoring comfort the same day. A third customer praised Josh and Jim for vacuuming floors, laying protective sheeting, and removing all debris after a multi-day installation, highlighting practices that left the worksite cleaner than when they arrived.
What Customers Say
Of six detailed reviews examined, five mention specific technicians by name, with every reviewer awarding five stars. Praise centers on same-day emergency response, thorough post-installation cleanup, and coordination across permit acquisition and rebate processing. No critical feedback appeared in available reviews, though the sample represents a subset of the full 117-review dataset.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| Thursday | 8:30 AM–4:30 PM |
| FridayToday | 8:30 AM–4:30 PM |
| Saturday | Closed |
Services
Mitsubishi Ductless Mini-Split Installation
Factory-certified ductless heat pump setup delivering zone-controlled heating and cooling without ductwork.
Heating System Installation
Full-spectrum heating solutions including forced-air furnaces and hydronic boiler systems from multiple manufacturers.
Air Conditioning Repair
Diagnostic and repair services addressing cooling system failures and performance degradation.
Preventative Maintenance Plans
Scheduled tune-ups for residential and commercial systems, available through annual or seasonal service agreements.
Indoor Air Quality Solutions
Products and filtration upgrades targeting allergens, humidity control, and overall air purification.
Boiler Service
Installation and repair of Trio, Rheem, and Conforto boiler systems for hydronic heating applications.
Emergency HVAC Response
Around-the-clock availability for urgent heating and cooling needs, with same-day service as needed.