Samson Duclair HVAC Inc

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About Samson Duclair HVAC Inc
Samson Duclair HVAC Inc serves Manchester and surrounding New Hampshire communities as a heating contractor with a 3.4-star average rating drawn from ten customer reviews. The company can be reached at (603) 895-4729 during standard business hours. Prospective clients should weigh both positive and negative feedback when considering this contractor for residential heating projects.
Customer reviews present a mixed picture of service quality. Derik awarded five stars for work connecting a heating vent after a new door installation, praising the professional result. Tyler Francis also gave five stars, describing the company as delivering top-quality honest work that gets heating systems running efficiently. Venkat Onkaram reported an excellent experience with a rental property in Somersworth, noting competitive pricing. However, negative reviews raise concerns: Bill Cunningham described a four to five-hour service call for a humidifier problem that remained unresolved, with water standing in the furnace and control cabinet afterward. Diane Stathopoulos reported the contractor walked off an active job mid-project, leaving her without heat with a newborn in the home and requiring payment to a second company. A separate reviewer flagged concerning driving behavior by company personnel.
The disparity in customer experiences suggests that project outcomes may vary significantly depending on the specific service requested and technician assigned. Homeowners considering this contractor should clearly document scope, expectations, and timeline in writing before work begins. Those seeking heating services in Manchester or Somersworth may wish to request detailed proposals and confirm turnaround expectations upfront.
What Customers Say
Three of four five-star reviews cite specific positive outcomes including vent connection after door installation, rental property work, and general heating system restoration. Three one-star reviews describe unfinished projects, unresolved equipment problems, and billing disputes. The rating of 3.4 from ten reviews reflects significant divergence in customer satisfaction.
Services
Heating System Repair
Diagnostic and repair services for furnace issues including thermostat problems and heating vent connections.
New Heating Installation
Furnace replacement and new heating system installation for residential properties.
Humidifier Service
Maintenance and repair of whole-home humidifier systems attached to heating equipment.
Rental Property HVAC Work
Service calls for landlord-managed residential properties, including multi-location work.
Emergency Heating Repair
Response to heating system failures requiring immediate attention, though response times vary per review.