Great Bay Plumbing & Heating
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Claim This BusinessAbout Great Bay Plumbing & Heating
Great Bay Plumbing & Heating operates as a plumbing contractor serving residential clients throughout Newfields, New Hampshire, and surrounding communities. With a rating of 4.4 stars gathered from 10 customer reviews, the company maintains standard weekday operations Monday through Friday from 8 AM to 6 PM, with weekend availability not currently offered. The business specializes in common household plumbing repairs including drain cleaning, toilet unclogging, leak detection, water heater service, sewer line maintenance, pipe repair, garbage disposal installation, and sump pump work. Customers can reach the office at (603) 234-6771 to request service. The company employs technicians who represent multiple generations of craftsmanship in the trade, though the founding year and license number are not disclosed in public records.
The company differentiates itself through its no-fix-no-fee policy, promising customers that if a repair cannot be completed successfully, no charge applies. Website materials reference fast response times and same-day availability for urgent situations, positioning the business as an option for homeowners facing unexpected plumbing emergencies. Brand partnerships with Moen are documented through customer installations, and the team carries standard licensing expectations for plumbing work within New Hampshire. Unlike generalized HVAC contractors, this operation focuses exclusively on plumbing systems rather than heating and cooling equipment.
Several customer accounts describe specific service scenarios handled by named technicians. Reviewer Ed Schultz reported that when his boiler failed on a morning, a team member arrived within the hour and restored heat the same afternoon. Customer hook ster described technicians Hunter and John installing three Moen bathroom faucets within an hour, noting they removed footwear before entering and performed cleanup afterward. Another reviewer noted technicians Joel and Jason completed a furnace cleaning and hose faucet installation in approximately three hours, including a shut-off valve and drain spigot as requested. However, one customer account from Marshal Vimal Stephen indicates challenges with phone responsiveness, and an updated review from King of Bytes notes communication gaps after initial service.
What Customers Say
Three of eight detailed reviews cite specific technicians by name: Hunter, John, Joel, and Gary received recognition for specific installations. Positive reviews praise same-day response and craftsmanship, while the sole one-star review and one three-star update cite communication breakdowns rather than workmanship quality.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| FridayToday | 8 AM–6 PM |
| Saturday | Closed |
Services
Drain Cleaning
Professional clearing of clogged or slow-running drains throughout the home using appropriate techniques.
Toilet Repair & Installation
Unclogging services and toilet replacement when existing fixtures cannot be cleared or are damaged.
Faucet & Fixture Installation
Installation of new faucets and fixtures including Moen products, with proper sealing and connection.
Water Heater Service
Repair and maintenance of water heaters, with one reviewer documenting same-day restoration following a breakdown.
Sewer Line Maintenance
Diagnosis and repair of main sewer line issues affecting multiple household drains.
Pipe Repair & Replacement
Fixing leaks, bursts, or deteriorated pipes supplying water throughout the structure.
Garbage Disposal Service
Installation and repair of kitchen garbage disposal units including electrical troubleshooting.
Sump Pump Installation
Installation of sump pump systems to manage groundwater in below-grade areas.