North American Plumbing & Heating

North American Plumbing & Heating operates as a family-owned commercial plumbing contractor based in Salem, New Hampshire, with service coverage spanning New Hampshire, Massachusetts, and southern Maine. The company holds a 3.1-star average rating derived from seven customer reviews, indicating mixed homeowner experiences. Their commercial focus is evident through high-profile project references including Best Buy, Chili's Restaurants, Phillips Academy, and US Government facilities. The company emphasizes core values of integrity, commitment, excellence, and quality across all project deliverables.

What distinguishes this contractor is their established track record with major national retailers and institutional clients, suggesting capacity for complex commercial installations. Their website references nearly two decades of plumbing contracting experience and emphasizes long-standing relationships with area contractors and high-quality suppliers. The company positions itself as a premier commercial plumbing provider in central New England, highlighting that they have never missed a project deadline. These claims suggest a contractor oriented toward commercial-scale projects rather than typical residential service calls.

Customer feedback reveals specific service experiences worth noting. One reviewer awarded five stars after a heating system installation, describing Mike Boudreau as walking them through every step while promptly addressing questions and concerns. However, multiple reviewers cite communication challenges, including missed callback promises spanning more than a week and instances where potential residential customers were informed the company no longer handles residential work. These contrasting experiences suggest homeowners should clarify service availability before scheduling.