Tailor-Made Audio & Video

Tailor-Made Audio & Video operates from Salem, New Hampshire as a full-service custom audio video integration company serving residential and commercial clients across New Hampshire, Massachusetts and Vermont. Holding a 4.3-star rating from 15 verified reviews, the company specializes in smart home automation, home theater design and installation, and integrated system control for businesses including boardrooms, conference rooms and restaurant venues. Their showroom on North Broadway allows prospective clients to experience automated technology firsthand before committing to a full installation.

As a Control4 partner, Tailor-Made offers certified integration with one of the industry is most recognized smart home platforms, enabling unified control of music, video, lighting, climate and security from a single device. Unlike companies that focus solely on residential work, they maintain separate divisions for home and commercial automation, with restaurant and bar clients benefiting from customizable audio, video and lighting designed to create specific dining atmospheres. The company also provides network and WiFi infrastructure installation, addressing connectivity gaps that other AV contractors typically overlook.

Customer reviews highlight specific technicians by name. Brad Thompson described working with John and Tom to transform a property from virtually no WiFi connectivity to 1GB plus speeds throughout, including basement coverage, while also installing camera surveillance, IP phones and wall mounted televisions. Another reviewer, John Teller, has worked with the company since 2016 on progressive smart home upgrades spanning lighting, music, security and theater systems, noting their ongoing customer support. Chip Robie praised their ability to translate complex technology into understandable language while maintaining cost effective solutions.