Atlantic Pointe Apartments

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About Atlantic Pointe Apartments
Atlantic Pointe Apartments sits in the coastal borough of Atlantic Highlands, New Jersey, earning a 4.2-star rating from 127 Google reviews. This residential community offers studio, one, and two-bedroom units with standard amenities including in-unit laundry, dishwashers, and select apartments featuring basements. The property maintains weekday office hours from 9 AM to 5 PM, with Saturday hours extending to 5 PM and Sunday availability from 11 AM to 4 PM. Management serves both prospective residents through an applicant portal and current tenants via a resident login system.
What distinguishes this community is its responsive maintenance team and well-kept grounds, according to long-term residents. Multiple reviewers cite the on-site office staff and maintenance personnel by name, noting that service requests receive prompt attention. The property features landscaped grounds with mature trees and efficient snow removal during winter months. Potential tenants can schedule tours through the website and access an FAQ section addressing common leasing questions.
Long-term resident Catherine Farrell describes her 13-year tenure, specifically naming Joyce in the office and Jerry in maintenance as consistently helpful professionals. She recounts a same-day water heater replacement and rapid repairs for both an air conditioner and refrigerator failure. Another resident, Silvana Romano, praise Joyce and her team along with Jarek's maintenance crew, describing the community as feeling like home with wonderful grounds. Not all experiences are positive, with some reviewers noting sound transmission issues in basement units and others encountering pricing negotiations that left them questioning the leasing strategy.
What Customers Say
Of 127 reviews, the majority award 5 stars, with tenants repeatedly naming Joyce in the office and Jerry and Jarek in maintenance for responsive service. Positive reviews emphasize quick repairs, clean workmanship, and well-maintained grounds, while lower ratings cite aggressive sales tactics, pricing inconsistencies, and noise transmission in ground-floor units.
Working Hours
| SundayToday | 11 AM–4 PM |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 10 AM–5 AM |
Services
Residential Leasing
Studio, one, and two-bedroom apartment rentals with various floor plan options.
Unit Maintenance & Repairs
In-unit repairs for appliances, HVAC systems, and plumbing issues handled by on-site maintenance.
Landscaping & Grounds Care
Maintained lawns, trees, and outdoor common areas with regular snow removal service.
Tenant Services
Online portals for residents to submit service requests and for applicants to track lease applications.
Tour Coordination
Scheduled property tours for prospective residents available seven days a week.
Office Administration
Lease management, rent collection, and resident communication during business hours.