Argent Plumbing, Heating & Air Conditioning

Argent Plumbing, Heating & Air Conditioning keeps homes comfortable across Berkeley Heights and Chatham, New Jersey. The company operates around the clock, seven days a week, handling plumbing, heating, cooling, and indoor air quality projects for residential customers. Their rating of 3.7 stars reflects feedback from six reviewers, revealing a business that serves the community well in some respects while facing clear challenges in customer communication and service reliability.

The contractor distinguishes itself through partnerships with major equipment brands including Trane, Lennox, Rinnai, and A.O. Smith. Their service catalog extends beyond standard HVAC work to include geothermal systems, tankless water heaters, and advanced air purification technologies such as ReviveAire plasma filters and UV light systems. The company also offers generator installation, oil-to-gas conversions, and backflow testing services, specialties that not every regional contractor provides.

Customer experiences with this contractor span a wide spectrum. Positive reviews highlight generous community contributions, including free water hydrant installations for the Berkeley Heights Community Garden that required excavation work. However, negative feedback describes frustrating situations: one reviewer took a day off work for a scheduled appointment only to have the crew fail to show or call, while another described a technician replacing a thermostat within five minutes without providing a quote beforehand, then requesting $380 for minimal work. These contrasting experiences suggest that while technical capability exists, consistency in customer communication varies significantly between service calls.