New Air Technology

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About New Air Technology
New Air Technology is an HVAC contractor serving Branchburg, New Jersey with a 4.8-star rating drawn from 75 customer reviews. The company maintains extended operating hours, opening at 8 AM and closing at 8 PM seven days a week, including weekends. This schedule provides flexibility for homeowners who need service outside typical business hours. The business appears to handle both residential heating and cooling needs, with recent work including new system installations and emergency repairs.
The contractor specializes in Carrier equipment, including 2.5-ton air conditioning units and air handler systems. Reviewers consistently note the company's approach to customer service, particularly highlighting that staff will troubleshoot issues over the phone before charging for a service visit. This practice suggests a focus on transparent pricing and customer education rather than automatically dispatching technicians for every call.
Customer reviews name specific technicians including Andy, Mike, and Taras, describing scenarios ranging from same-day emergency heat restoration completed in under 20 minutes to new system installations. One reviewer detailed how Andy troubleshot a heating issue over the phone at 10 PM on a Sunday, helping diagnose the problem without requiring an immediate house call. Another mentioned Mike arriving within hours of the initial call. The experiences described emphasize responsive service and technical skill.
What Customers Say
All 5-star reviews mention specific technicians Andy, Mike, or Taras. Multiple reviewers highlight same-day or same-hour response times for emergency service. Recurring praise focuses on diagnostic skill, transparent communication, and avoiding unnecessary upselling.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
New HVAC System Installation
Installation of complete heating and cooling systems including Carrier air conditioners and air handlers.
Air Conditioning Repair
Diagnosis and repair services for residential cooling systems, including new unit installations.
Heating System Repair
Emergency repair services for heating systems, with same-day response available.
Preventative Maintenance
Service agreements and tune-ups to maintain system efficiency and prevent breakdowns.
System Troubleshooting & Diagnostics
Phone-based troubleshooting to identify issues before scheduling in-person service visits.