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About Amazon EWR9
Amazon EWR9 operates as a fulfillment center in Carteret, New Jersey, maintaining a 4.1-star rating across 584 reviews. The facility operates around the clock, seven days a week, including Fridays, Mondays, Saturdays, Sundays, Thursdays, Tuesdays, and Wednesdays. Serving the broader Carteret area and surrounding Middlesex County communities, this Amazon warehouse handles package sorting, loading, and distribution for the regional logistics network. Visitors should note the facility's focus on commercial freight operations rather than retail or consumer services.
The warehouse has drawn significant criticism from commercial drivers, particularly those operating box trucks and delivery vehicles. Multiple reviewers cite extended unload times ranging from three to six hours, with one driver noting six-hour times from check-in to check-out. Staff interactions have also generated negative feedback, with several reviews describing rudeness and unprofessional conduct. These operational challenges appear consistent across multiple customer accounts spanning recent months.
Customer experiences at this location reveal recurring operational concerns. One driver described a frustrating encounter after a 13-hour shift when staff refused to accept an empty trailer despite available yard space. Another reviewer documented a security guard perceived as sleeping during night shifts. Positive feedback is sparse, though one employee review from 2021 expressed satisfaction with the work environment, noting adaptability to shifts and travel requirements. The facility's reputation among box truck drivers appears notably negative, with multiple reviewers characterizing it as the worst Amazon location they have visited.
What Customers Say
5 of 7 reviewers assign 1-star ratings, with complaints about staff rudeness, excessive wait times (3-6 hours), and refusal to accept empty trailers. Positive sentiment appears in just 1 review, an employee praising the work environment. No specific technicians are named in feedback.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Package Fulfillment
Processes and distributes packages for Amazon's regional delivery network.
Freight Loading
Handles loading and unloading of commercial delivery vehicles.
24/7 Operations
Maintains continuous around-the-clock operations seven days per week.
Commercial Vehicle Access
Provides access for box trucks and delivery fleet vehicles.